Xtreme Aquatic Foods - UK - Terms and Conditions
ATTENTION: When first signing up to the online ordering site, please carefully enter your store address. If the address is off, even by one digit, we are charged a penalty on each carton, which we will reluctantly have to pass on to you. Not pleasant for anyone.
Ordering: Free freight (UK Only) on orders over £500.00
Orders to be shipped outside the UK shipping will be negotiated on a case by case basis. We will attempt to make it as easy as possible.
Free shipping only to commercial shipping addresses.
Minimum freight charge of £50.00 until the order reaches 500.00£.
Full cases (all the same formulas and jar size) earn a 5% discount.
Orders that reach £750.00 after all discounts earn an additional 5% discount
Credit card charged when order is ready to ship.
Online bank to bank or credit card payment is available upon request. (No Credit Card Information on file.)
Store Feed: Store Feed is limited to one 450 g (1 lb) bag per £100.00 of product ordered. 450g (1 lb) £5.00 each.
Up to 5 bags of store feed (5.00£/bag) can be added to each order that meets the minimum requirements. Store feed may not be resold, repacked or used for maintenance accounts. Store feed pricing covers freight and handling costs so we would appreciate if you would place We Feed Xtreme stickers on two, three or more display tanks to encourage your customers to try Xtreme. For the time being, store feed will be limited to NICE™ - 1.5mm slow-sinking pellet. Enter your store feed order in the comments section of your basket. Store feed is not discounted and does not count toward order minimums..
Customer Samples Bags (25¢/ea) are packed 25 to a bag and cost £6.00/25 samples. Each sample is retail priced at 50¢ USD for sale to customers who want to try Xtreme. If you want the program to work, please offer them for sale and give them a 50¢ discount when they return, with the sample bag header, against any purchase they make in your shop. Either way, it will get them to return, a win-win for your store.
MAP Pricing: If you plan or decide at a later date to sell Xtreme on your website please read MAP pricing rules. Xtreme is committed to supporting brick and mortar stores and fair pricing is the one way to accomplish this goal. MAP policies apply to advertised in-store and online pricing.
If you have any product questions, email us at keta@xtremeaquaticfoods.com or call +44 330 027 1580. (This phone number rings our business in the US. With the time change, we will be available from 3pm to 7pm UK time. We will answer any email questions as soon as we get them.)
We appreciate your business...The Xtreme Team. As we launch we will learn how best to serve you. We will listen to any suggestions that will allow us to serve you better.